Frequently Asked Questions
Have a question about First Press and our cold drip coffee? Here's where you'll find the answer!
If you can't find the answer you're looking for click here to get in touch with our support team.
Why don’t you deliver
outside of Melbourne?
Due to the nature of our product, keeping our coffee cold en route to you using typical shipping solutions is unfortunately not possible. Within Melbourne we’re able to use cold couriers however we are currently working on ways to expand our reach and will be in your closest capital city soon!
How will my order be
delivered to me?
Because your coffee should be kept cold where possible, we dispatch your order via refrigerated couriers to ensure it gets to you as fresh as possible. If you’re not home when our couriers reach you, we have them leave your cold drip in a cool and dry place near your front door. If you live in an apartment complex or don’t want your bottles left by the door, please let us know so we can arrange delivery during a time that you will be available.
What is the shelf life
of my coffee?
First Press lasts 6-8 weeks from the date it reaches you. Once you've opened a bottle you’ve got two weeks to enjoy your First Press in. Each bottle also comes labelled with a ‘best before’ sticker so you know exactly how long you’ve got!
How long will it take for
my order to reach me?
Because our coffee is made weekly to ensure you get the freshest product, we typically give a time frame of 5-6 days between your order being placed and delivered to you.
Can I have my order delivered
to a PO Box?
Unfortunately due to our cold courier delivery system we are unable to deliver to PO Boxes. Make sure that you include a street address for us to deliver to!
Does the product need
to stay refrigerated?
It sure does. While our product is typically fine to remain out of the fridge for around 24 hours, you’ll want to get it in the fridge as soon as possible to prolong its life and to ensure the flavours don’t change due to heat exposure.
How can I drink my
First Press Coffee?
First Press can be enjoyed over ice, with your favourite milk (raw almond milk is our favourite) and either cold or heated. If you’re looking for inspiration, our recipes page has a few ideas to get you started on your cold drip journey.
What are the benefits of drinking First Press Coffee?
We could harp on about the benefits of cold drip coffee all day… We actually already have! You can view all of it here.
Can I order First Press in bulk?
Yep! For bulk orders get in touch with our wholesale team here.