Frequently Asked Questions



Have a question about First Press and our cold drip coffee? Here's where you'll find the answer! If you can't find the answer you're looking for click here to get in touch with our support team.

WHY DO YOU ONLY DELIVER TO SOME MAJOR CITIES?

Due to the nature of our product, we have to make sure get our coffee to you as fast as possible. Unfortunately this isn’t possible to some cities and regional areas.

WHERE DO YOU SHIP?

We ship to most major area's within VIC, NSW, QLD, ACT and SA.

HOW WILL MY ORDER BE DELIVERED TO ME?

We use couriers to deliver the product to your door. If you’re not home when our couriers reach you, we have them leave your cold drip in a cool and dry place near your front door. If you live in an apartment complex or don’t want your bottles left by the door, please let us know so we can arrange delivery during a time that you will be available. Make sure you pop the coffee in the fridge as soon as you receive it to keep it fresh.

HOW DO I MODIFY/MANAGE MY SUBSCRIPTION?

If you have a subscription of First Press Coffee and you would like to modify anything click here. Within this page you skip a week or month, add or delete products and even change your payment and shipping details.  

WHAT IS THE SHELF LIFE OF MY COFFEE?

First Press lasts 6-8 weeks from the date it reaches you. Once you've opened a bottle you’ve got two weeks to enjoy your First Press in. Each bottle also comes labelled with a ‘best before’ sticker so you know exactly how long you’ve got!

HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?

Because our coffee is made weekly to ensure you get the freshest product, we typically give a time frame of 5-6 days between your order being placed and delivered to you.

CAN I HAVE MY ORDER DELIVERED TO A PO BOX?

Unfortunately due to our courier delivery system we are unable to deliver to PO Boxes.

DOES THE PRODUCT NEED TO STAY REFRIGERATED?

It sure does. While our product is typically fine to remain out of the fridge for around 48 hours, you’ll want to get it in the fridge as soon as possible to prolong its life and to ensure the flavours don’t change due to heat exposure.

HOW CAN I DRINK MY FIRST PRESS COFFEE?

First Press can be enjoyed over ice, with your favourite milk (raw almond milk is our favourite) and either cold or heated. If you’re looking for inspiration, our recipes page has a few ideas to get you started on your cold drip journey.

WHAT ARE THE BENEFITS OF DRINKING FIRST PRESS COFFEE?

We could harp on about the benefits of cold drip coffee all day… We actually already have! You can view all of it here.

CAN I ORDER FIRST PRESS IN BULK?

Yep! For bulk orders get in touch with our wholesale team here.